It was another year of growth and change for Flight Operations as six A330-200s were brought into service and four A300/310s left the fleet.

Of 248 pilot candidates who were interviewed 120 were offered jobs. Some 562 Flight Deck crew underwent the bi-annual four-day recurrent training and there were 184 transition and upgrade courses conducted.
Security became a major focus after September 11 with much work carried out internally and with the manufacturers to follow the US FAA lead in this field.

When it comes to the USA, preparations continue for our launch to New York in June next year, with particular emphasis on the planned A340-500 long haul flights over the polar regions.
Important investments in IT continue with the aim of supporting Operations Control, Crew Scheduling, Document Control, Training and Air/Ground data links.

At the Dubai Airshow, the Chairman announced plans for a joint venture with CAE and the establishment of a new simulator centre. Construction is due to start in 2002 on this complex, which will make an important contribution to the training facilities on offer in the UAE.