A new Safety Policy, authorised by the Group Managing Director, has set the direction for safety management in support of our existing Safety Corporate Values.

One of the highlights was the launch of the Integrated Safety Management System (ISMS) with a series of workshops throughout the group attended by 80 senior managers from 20 different departments. The ISMS is a practical mechanism for managing safety which is threaded into the existing business processes of the Group.

As part of the Safety Sense campaign aimed at raising awareness, a Safety Day featuring expert speakers from other airlines proved successful and will be included in the annual calendar of events.

The implementation of the safety audit process continued and the development of SAFE (Safety Analysis for Emirates Group) included the introduction of an analysis module addressing risk assessment and accident/incident reporting for all ground events and personal injury.