As Emirates continues to create one of the highest profiles in the sky, we should not forget our unsung heroes: the backroom boys and girls who make such a major contribution to the Emirates Group and its outstanding successes.

A rapid expansion in the fleet and routes has meant a similarly rapid increase in employee numbers, testing and stretching our training resources and training facilities. To complement our Training College, the last phase of which was, itself, inaugurated just a few years ago, we are currently building an extension to house our multi-million dollar cabin crew simulators, enabling us to maintain and enhance training. Our Human Resources department has responded with vigour and imagination to the key recruitment challenges we face of fast-increasing employee numbers whilst maintaining the highest standards we set ourselves.